Back To Shop

Know the Law: The Fair Debt Collection Practices Act (FDCPA)

Explore the essential principles of the Fair Debt Collection Practices Act (FDCPA), designed to protect consumers from abusive debt collection practices. This course provides a clear and comprehensive overview of the FDCPA, detailing what it is, how it governs debt collection practices, and what steps debt collectors must take to ensure compliance. Learners will gain practical insights into maintaining ethical and lawful debt collection standards while fostering trust and transparency with consumers.

*This course uses a gated format that requires the learner to complete each step before moving on. An un-gated version of this course is available upon request. 

Keywords: communication, Compliance, Safety, consumer, debt, Enforcement, harassment, law, Privacy, Protection, Regulation, HR Compliance

Introduction (video)
Key Definitions and Terms (activity)
Prohibited Practices Under the FDCPA (activity)
Key Communication Guidelines and Disclosures (video)
Navigating the Debt Collection Process (activity)
Scenario: Consumer Phone Call (video scenario)
Scenario: Consumer Voicemail (video scenario)
Responding to Cease and Desist Requests (resource)
Third-Party Communication Rules (video)
Compliance Checklist for Third-Party Communications (resource)
Scenario: Third-Party Phone Call (video scenario)
FDCPA Enforcement and Updates (video)
Regulation F: Key Provisions for Debt Collection Compliance (resource)
Quiz
Summary and Action Plan (resource)

Related Courses

Giving Feedback that Gets Results (Course)
Giving Feedback that Gets Results (Course)

Visited 388 times

$14.95

Making the Connection - A Guide to Networking Course
Making the Connection - A Guide to Networking Course

Visited 275 times

$14.95

Know the Law: The Fair Debt Collection Practices Act (FDCPA)

Know the Law: The Fair Debt Collection Practices Act (FDCPA) | Lesson
Know the Law: The Fair Debt Collection Practices Act (FDCPA) | Lesson
Explore the essential principles of the Fair Debt Collection Practices Act (FDCPA), designed to protect consumers from abusive debt collection practices. This course provides a clear and comprehensive overview of the FDCPA, detailing what it is, how it governs debt collection practices, and what steps debt collectors must take to ensure compliance. Learners will gain practical insights into maintaining ethical and lawful debt collection standards while fostering trust and transparency with consumers.
Know the Law: The Fair Debt Collection Practices Act (FDCPA)

Buy This Course

Price :

$9.95 ( Per License )

Visited: 92 Times

Difficulty: Normal

Resold modules appear on your website. You earn syndication share from each purchase. Contact Coggno to learn more on how to embed your own Portable Webshop in your website.

Syndication FAQs