Mastering Workplace Communication: Non-Verbal Communication and Body Language

Created by: Enspark Top Author
5.0 245 views Prime
Last Updated 02/2026
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Finish in
15 mins! Run Time
Made for for
Employees
and
Supervisors
Certificate
of Completion
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What you'll learn

Identify key forms of non-verbal communication and explain their impact on workplace interactions.
Analyze the relationship between verbal and non-verbal communication to detect inconsistencies that may affect trust and clarity.
Apply effective non-verbal strategies to enhance engagement in both in-person and virtual professional settings.
Evaluate non-verbal cues during workplace interactions and adapt communication styles to strengthen rapport and collaboration.

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

Strong workplace communication goes beyond the words we choose. Body language, facial expressions, and tone all shape how messages are received and interpreted. This course examines how non-verbal cues influence interactions, how communication styles differ, and how to maintain positive connections in both in person and online settings. Participants strengthen their ability to align verbal and non-verbal messages, improve workplace relationships, and contribute to a more engaged and connected work environment.

Table of Contents

Introduction
Cultural Sensitivity in Non-Verbal Communication
Knowledge Check
Advanced Non-Verbal Skills
Managing Non-Verbal Communication
Reading the Room
Self-Reflection Exercise
Non-Verbal Cues to Enhance Leadership Effectiveness
Addressing Misinterpretations
Personal Action Plan
Final Exam
Summary and Action Plan

Mastering Workplace Communication: Non-Verbal Communication and Body Language

Mastering Workplace Communication: Non-Verbal Communication and Body Language | Enspark
Mastering Workplace Communication: Non-Verbal Communication and Body Language | Enspark
Strong workplace communication goes beyond the words we choose. Body language, facial expressions, and tone all shape how messages are received and interpreted. This course examines how non-verbal cues influence interactions, how communication styles differ, and how to maintain positive connections in both in person and online settings. Participants strengthen their ability to align verbal and non-verbal messages, improve workplace relationships, and contribute to a more engaged and connected work environment.

Frequently Asked Questions

This course is designed for employees and supervisors who need to complete Mastering Workplace Communication: Non-Verbal Communication and Body Language training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 15 minutes to complete and can be paused and resumed at any time.

Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.

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