Business E-mail Etiquette
30 min! Run Time
Employees
only
of Completion
Friendly
Access
What you'll learn
Description
Learn how to compose e-mails that use proper etiquette and discover how a well-composed e-mail can impact your performance, perception, and professional success. Much of business communication today is conducted through e-mail, and establishing best practices is an important part of maintaining a professional image. You'll learn the essential parts of an e-mail and discover how to properly use each section, define appropriate salutations, closings and signatures, as well as understand the importance of tone and context. The course also helps with determining when e-mail might not be the best choice for communication. This course includes self-reflection tools, quizzes and a final exam to help you quickly improve your business e-mail communication style. Real-life scenarios show how approaches can be implemented seamlessly into your everyday work routine.
System Requirements
See System Requirements in the Coggno Knowledge Base
Table of Contents
Introduction
Essential Parts of an E-mail
Other Important Guidelines
Course Summary / Conclusion
Business E-mail Etiquette