Workplace Violence Prevention: Conflict Resolution Strategies
Last Updated 02/2025
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Finish in
15 mins! Run Time
15 mins! Run Time
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Identify sources of conflict and recognize early signs of escalation in workplace interactions.
Apply key conflict resolution strategies such as active listening, emotional intelligence, and de-escalation techniques.
Demonstrate adaptability and assertiveness to manage conflicts effectively and maintain workplace harmony.
Analyze the impact of unresolved conflicts on workplace safety and productivity.
Description
Mastering conflict resolution is essential to maintaining a safe, respectful, and productive workplace. Explore proactive strategies to address disagreements, prevent escalation, and resolve conflicts constructively. By learning effective communication techniques, emotional regulation, and de-escalation skills, participants will gain the tools to foster collaboration and reduce the risk of workplace violence.
*This course uses a gated format that requires the learner to complete each step before moving on. An un-gated version of this course is available upon request.
*This course uses a gated format that requires the learner to complete each step before moving on. An un-gated version of this course is available upon request.
System Requirements
Compatible with both desktop and mobile devices.
Table of Contents
Introduction (video)
Identifying the Source of Conflict (activity)
Differentiating Between Types of Conflict (activity)
Conflict Resolution Strategies - Part 1 (video)
Identify the Type of Conflict (activity)
Apply Conflict Resolution Strategies (activity)
Conflict Resolution Strategies - Part 2 (video)
Review the Strategies (resource)
De-escalation Techniques (activity)
Quiz
Summary and Action Plan (resource)
Workplace Violence Prevention: Conflict Resolution Strategies
Workplace Violence Prevention: Conflict Resolution Strategies | Lesson
Mastering conflict resolution is essential to maintaining a safe, respectful, and productive workplace. Explore proactive strategies to address disagreements, prevent escalation, and resolve conflicts constructively. By learning effective communication techniques, emotional regulation, and de-escalation skills, participants will gain the tools to foster collaboration and reduce the risk of workplace violence.
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Workplace Violence Prevention: Conflict Resolution Strategies training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 15 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
